Borrowing Materials from the UFV Library

You must show your valid library card in order to sign out library materials.

  • You are responsible for all items signed out on your library account.
  • Cards are not transferrable.
  • Notify the library immediately if your card is lost or stolen. For lost campus cards, also notify the Campus Card Office.
  • There is a replacement fee for most library cards:
    • Campus card (students)$10.00
    • Other library cards$5.00

Use your Library Account to see what you have checked out and when the items are due, view the status of your hold requests, and renew library materials online.

To log in, you will need your library card number and PIN. If you don't know your PIN or you have forgotten it, you can retrieve it online:

  1. Go to Library Account
  2. Click on "Don't Know Your PIN?"
  3. Enter your library card number and click "Send"

Your PIN will be sent by email to the email address in your library record. For students and and employees, this is your UFV email account.

You can also contact the library for assistance.

You can renew items you have checked out using your Library Account.

  • Always read the renewal screen carefully and note the new due dates. The format for due dates is day/month/year (Due: 13/7/2016).
  • Renewals are subject to recall: if your item is recalled by another user, you may have to bring it back sooner than the original renewal date displayed. If this happens the library will notify you via email, using the email address in your library record (for students and employees, this is your UFV email account).
  • If renewal limits have been reached or the item is on hold for another patron, you will see a message "Item may not be renewed." In the case of renewal limits being reached, you may return the item to the library and renew in person at the service desk.

Course reserves and items borrowed from another library may not be renewed.

All items other than course reserve items can be returned to either the Chilliwack or Abbotsford UFV campus library. Course reserve items must be returned to the library from which they were checked out. During hours the library is open, items must be returned in the book return slot at a library service desk. Outside of library hours, external bookdrops are available on the Chilliwack and Abbotsford campuses:

  • ChilliwackOutside south entrance of A Building
  • AbbotsfordOutside north entrance of G Building

If an item is signed out, "just received," or on another campus, you may place a hold on it, and you will be notified when it is ready for pick-up.

  • Intercampus transfers can take 2-7 days and are not delivered on weekends. Items will remain on the holds shelf for 7 days.
  • Mission campus deliveries are 2 times per week. Items will be held at the Mission campus registration office for pickup.

Notices are sent to the email address in your library record. For students and employees, this is your UFV email address.

Note: Alumni and community users may not place holds on library materials. To request items from another campus library, please visit the service desk.

You are responsible for knowing the due dates of any library materials you have borrowed.

All UFV library borrowers automatically receive courtesy email notices from the library. Notices are sent to the email address on your library record. For students and employees, this is your UFV email account.

These notices include:

  • Courtesy reminder notices (3 days before due date for most; 1 day before for faculty)
  • Overdue reminder notices (1, 5, and 10 days overdue for most; 1 day overdue for faculty)

These notices are a courtesy reminder only.

Overdue fines will be charged for materials returned late. Note that no overdue fines are charged for days when the library is not open.

If an item signed out on your library account is not returned, you will be invoiced for the replacement cost, plus any accrued overdue fines.

When another library user places a hold on an item you have checked out, the library will contact you via email and recall the item. The item must be returned within the specified period (varies by item), after which a recall fine of $2.00 per day will accrue. Check your library account  for revised due dates.

Email notices are sent to the email address in your library record. For students and employees, this is your UFV email account.

You will be invoiced for the replacement cost of any lost or damaged items which need to be withdrawn from the collection, plus any accrued overdue fines.

Charges for damages to library materials will be assessed on a case by case basis. Please report lost or damaged items to the Service Desk.

If you return a lost and paid item within 12 months, a partial refund is available.

You may pay your fines in person at the service desk of any campus library or the Mission campus office. The library accepts cash, debit, VISA, Mastercard, or American Express. You may also pay by providing credit card information over the phone.

To disput a fine, submit a Library Fines Appeal. Please note that fines will not be forgiven for reasons such as failure to receive an overdue notice, lack of knowledge of loan periods, forgetting due dates, or failure to renew materials on time.

Library borrowing and renewing privileges are blocked on accounts with more than $10.00 owing in fines.  Blocked patrons are notified monthly by email. You can always check your account balance in your Library Account.

Non-payment of bills may also result in withholding of grades and transcripts or use of a collection agency.

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