Service Philosophy

Our Values

• We will strive to deliver the best possible service according to users’ needs and available resources.
• Users and staff will treat all members of the UFV community and each other with professionalism, courtesy and respect.
• We will respect and protect the privacy of users.
• We will empower users to be independent and informed learners.
• By teaching information competency we strive to develop a learning culture for all users that supports their learning needs.
• We will be responsive to our community of users and encourage dialogue about the library.
• We uphold the principle of intellectual freedom as stated by the Canadian Federation of Library Associations' Statement on Intellectual Freedom and Libraries.