Overview
The UFV Library is committed to providing services and resources for library users who require accessibility support:
Closed Captioning
Many of the videos in our collection offer closed captioning. This information is provided in the catalogue record of each video; browse the list of titles with closed captioning available, or use the library catalogue to find titles. When you find a title, click on the "Catalogue Record" link and look for the phrase "closed-captioned" in the Language field:
Our streaming video collections have closed captioning as well. For example,
Alternative Format Materials
The Center for Accessibility Services will make arrangements for textbooks and other resources to be provided to students in alternative format, such as PDF, e-text, digital audio, braille, DAISY, or large print. Please contact them for full details.
Facilities
The Abbotsford campus library is wheelchair accessible, with ramped entrances, automatic doors, a barrier-free entrance and elevator access to the second floor. The Chilliwack library is also wheelchair accessible. Staff will assist any library users who require assistance entering and exiting any campus library.
Wheelchair accessible washrooms are located in G Building (the library building) in Abbotsford and A building in Chilliwack.
Finding Library Materials
Each campus library has wheelchair accessible computer workstations.
Off campus access to the library catalogue and most research databases is available via the internet.
Authorizing Someone to Pick Up Materials for You
If you have an aide or assistant who will be picking up your library materials, please provide us with a letter of authorization.
Retrieving Items from the Collection
Staff will assist you if you require assistance retrieving items off the shelf or browsing the collection. Inform the staff at the service desk that you require assistance, and we will either accompany you to the stacks or retrieve the items for you.
To request a book or other library material from another campus, or to have an item pulled and waiting for pickup, place a hold. Allow a couple of days for delivery between Abbotsford and Chilliwack, Monday to Friday. There is no courier service on Saturday and Sunday. Mission courier service is limited to once a week.
For students who are only taking online courses and do not come to campus, we can arrange for items to be delivered.
Booking Ahead
Library staff will do their best to assist you at all times. However, please be aware that staffing levels are lower in the evenings and on weekends. We encourage you to call ahead and arrange for special assistance.
Getting Help
Reference staff will assist you with your information and research needs. We are available most hours that the library is open, and there are many options for contacting reference staff.
The library's web site has a number of resources available for learning how to use the library. We have also created a guide that takes you to the Accessibility information for a lot of our library databases and resources: Accessibility Information for Library Resources Libguide
Adaptive Technology
The Centre for Accessibility Services provides access to a variety of adaptive technology for UFV students.
Photocopying and Printing
All campus libraries have photocopiers and computer printers. Photocopying and printing is paid for using money stored on your student card. The PHIL stations in the Abbotsford and Chilliwack libraries can be used to add funds and accept $5, $10 and $20 bills. The Campus Card Office and bookstore will accept the usual forms of payment for adding funds to your card..
Library users who are unable to use the self-serve photocopiers or computer printers may request assistance.
Special Loans
Overnight loans of reference books or course reserves may be arranged in special circumstances, on a case-by-case basis.
