Ask a Librarian

Got a question? We can help. Reference staff are available to assist you with your information and research needs, whether you have no idea where to start, you just need a little help with your research, or you need to find a specific piece of information for your project.

Visit Us

Come see us when the library is open. This is perhaps the best and most direct way to get our help - one on one, face to face. You'll find us at the service desk.

Abbotsford

  • Weekdays10:00am to 9:00pm
  • Friday10:00am to 4:00pm
  • Saturday10:00am to 6:00pm
  • Sunday12:00pm to 6:00pm

Service hours may be reduced in summer and between semesters. 

Chilliwack

Reference staff are available 30 minutes after opening until 30 minutes before closing.

Call Us

Give us a call during library hours. We can answer questions about library services or resources, help troubleshoot issues with accessing library resources from off campus, and provide some assistance with your research. 

  • Abbotsford604.854.4545
  • Chilliwack604.795.2824

If we can't answer the phone, leave a message and we'll get back to you.

Email Us

Ask a question using our online form. We try to respond within 24 hours, although response times may be a bit slower between semesters.

Chat with Us

Chat online with a librarian using the AskAway service; this is a great alternative if you can't get to campus. We can walk you through using the library's databases and other resources, as well as share links to web pages and other resources.

This service is open year-round, but closes for brief periods between semesters.

Request an Appointment

All students are welcome to request a 30-minute appointment with a librarian. For students in 3rd year courses and above, we'll try to match you up with the liaison librarian for your program. Appointments are available in Abbotsford, Chilliwack, and online, generally between the hours of 9:00am and 4:30pm, although some evening or weekend appointments may be possible.

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