Ask a Librarian

Because of COVID-19, the UFV Libraries are closed indefinitely. However, we are still here to provide assistance with your research. For library service updates on the COVID-19 situation, please see the UFV Library Blog.

Got a question? We can help. Reference staff are available to assist you with your information and research needs, whether you have no idea where to start, you just need a little help with your research, or you need to find a specific piece of information for your project.

Chat with Us

Chat online with a librarian using the AskAway service; during service hours, you'll be connected immediately with someone who can help. We can walk you through using the library's databases and other resources, share links to web pages, connect you to appropriate sources and services, and more.

Email Us

Ask a question using our online form.

During the semester, we make every effort to respond to email the same day or, if after hours or on a holiday, the next day we are open. Response times may be a bit slower between semesters.

Service Hours

  • Weekdays10:00am to 7:00pm
  • Friday10:00am to 4:00pm
  • Saturday10:00am to 6:00pm
  • SundayClosed
Request an Appointment

All students are welcome to request a 30-minute appointment with a librarian. For students in 3rd year courses and above, we'll try to match you up with the liaison librarian for your program.

Appointments are available online, generally between the hours of 9:00am and 4:00pm, although some evening or weekend appointments may be possible.

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